Privacy Policy

By using our website, you agree to this privacy policy.

INFORMATION WE COLLECT

When you visit and use Auroracraft.com.vn, we may collect the following types of information:

1. Personal Information: Includes your name, email address, phone number, company name and address when you leave your information on our website.
2. Device Information: Includes your IP address, browser type, operating system, cookies, and log data when accessing the website.
3. Activity Information: Purchase history, pages viewed, access times, and actions taken on the website.
4. User-Provided Information: When you submit support requests, contact forms, catalogs requests and quote requests.

HOW WE USE YOUR INFORMATION

We use the collected information to:

1. Contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication.
2. Improve the experience and optimize the website.
3. Send notifications, policy updates, and promotional offers.
4. Analyze data to enhance service quality.
5. Ensure user safety and security.

SHARING YOUR INFORMATION

We do not sell, trade, or share your personal information with third parties, except in the following cases:

1. Service Providers: We may share data with shipping, payment processing, and customer support partners to complete orders.
2. Legal Requirements: When required by law enforcement or regulatory authorities.
3. Protection of Rights: When necessary to protect our rights, property, or user safety.

COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies to improve user experience, including:

1. Essential Cookies: Enable core website functionality.
2. Analytics Cookies: Collect data on how users interact with the website.
3. Marketing Cookies: Support advertising and content personalization.

You can manage cookie settings in your browser.

DATA SECURITY

We implement reasonable security measures to protect personal data from unauthorized access, loss, or misuse. However, no system is completely secure, so you should also safeguard your information.

USER RIGHTS

You have the right to:

1. Review, modify, or request the deletion of your personal data.
2. Opt out of receiving promotional emails.
3. Restrict or object to how we process your data.

POLICY CHANGES

We may update this privacy policy periodically. Any changes will be posted on this page with the latest update date.

CONTACT US

If you have any questions about this privacy policy, please contact us:

AuroraCraft

Email: [email protected]

Phone: +84 975 974 573

Website: auroracraft.com.vn